Our Packages

Know Before You Go

• Passport must be valid for at least 6 months from travel date.
• Carry Thai Baht for personal expenses and optional activities.
• Coral Island water activities are weather dependent.
• Comfortable beachwear, sunscreen, sunglasses, and slippers are recommended.
• Alcazar Show timings may vary based on operational schedule.
• Thailand immigration policies may change; ensure visa requirements before travel

Booking Confirmation Policy

📩 Confirmation Policy

💯 If you choose to cancel your booking before confirmation, a full refund will be processed

✅ A confirmation voucher will be sent to your registered email within 24 hours of successful booking

🔄 In case your preferred slots are unavailable, we will offer alternate options based on your preference, and a revised confirmation voucher will be shared

🕒 Cancellation by Customer

Cancellation charges will apply based on the time of cancellation prior to the trip start date:

More than 45 days before travel:
Cancellation Fee: 10% of total booking amount

45 to 30 days before travel:
Cancellation Fee: 25% of total booking amount

30 to 15 days before travel:
Cancellation Fee: 50% of total booking amount

Less than 15 days before travel / No Show:
Cancellation Fee: 100% of total booking amount

Payment Policy

100.0% of total tour cost will have to be paid 0 days before the date of booking

Cancellation by Customer

📩 Confirmation Policy

🕒 Cancellation by Customer

Cancellation charges will apply based on the time of cancellation prior to the trip start date:

More than 45 days before travel:
Cancellation Fee: 10% of total booking amount

45 to 30 days before travel:
Cancellation Fee: 25% of total booking amount

30 to 15 days before travel:
Cancellation Fee: 50% of total booking amount

Less than 15 days before travel / No Show:
Cancellation Fee: 100% of total booking amount

Payment Policy

100.0% of total tour cost will have to be paid 0 days before the date of booking

Refund Policy

• Refunds (if applicable) will be processed within 7–10 working days from the date of cancellation
• The refund amount will be credited to the original mode of payment
• Any payment gateway charges / transaction fees may be deducted

🌧️ Force Majeure

SparkMyTrip shall not be held liable for cancellations or changes due to events beyond control, including but not limited to:

• Natural disasters (floods, landslides, earthquakes)
• Political unrest or strikes
• Government restrictions or regulations

In such cases, refunds will be processed as per Government / supplier policies.

⚠️ Important Notes

• Certain bookings (like flights, special deals, peak season reservations) may be non-refundable
• Cancellation policies may vary depending on the hotel, transport, or service provider
•  Hotel specific booking will be No Show:

Cancellation Fee: 100% of total booking amount

• Customers are advised to carefully review all details before confirming the booking.